ORDERS & PAYMENTS

  • HOW WILL I KNOW THAT MY ORDER IS CONFIRMED?
  • After you make your selection and complete the payment process successfully, an automatic order confirmation email will be sent to you with an order confirmation number from DWELLSINDIA
  • HOW DO I CHECK MY ORDER STATUS?
  • You can track your order by keying in your order number in the 'Track Order' option. Or, simply send an email to support@dwellsindia.com
  • WHAT IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?
  • In the rare case that your selection is out of stock, you will be intimated about the next available date. If the date is not suitable, you have the option of changing the selection or canceling your order.
  • HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
  • Subject to goods being in stock and geographic condition of the city, shipping across India typically takes 5-7 working days.

SHIPPING & RETURNS

  • HOW IS MY ORDER SHIPPED?
  • We have partnered with Blue Dart to provide the best and quickest shipping option.
  • HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
  • Subject to goods being in stock, domestic shipment across India typically takes 5-7 working days.

HOW IS YOUR RETURN POLICY?

We accept returns only for defective goods/Wrong Product or those which are damaged in transit when ordered through our online store.

GENERAL FAQS?

  • HOW DO I CONTACT CUSTOMER SERVICE?

Call us on 9999221475 from 09:00 hrs IST to 19:00 hrs IST or drop us a mail to support@dwellsindia.com